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What do I do if I am missing content in my course?

Try one of the following options to make sure that it is not a technical issue:

  • Required Course Work
    Check your course modules to see if a previous module is a requirement (prerequisite) to proceed to the next module. 
    MyCanvas - Prerequisites.png
  • Browser Choice
    Make sure that you are using either Chrome, Firefox or Edge. Safari and Brave are known to cause issues so it is not recommended for use with MyCanvas. 
    Your browsers should be updated on a regular basis so make sure you have the latest version or set your browser to automatically update when a new version is released.
  • Clear Your Browser Cache
    Whenever you are having issues with webpages not loading, try clearing your cache by following these steps:
  • Contact Your Instructor
    If these options don't resolve the issue, contact your instructor about the missing content.